Do not weep; do not wax indignant. Understand.

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I would like it to be thought that I had listened carefully to what patients and others have told me, that I've tried to imagine what it was like for them, and that I tried to convey this. And, to use a biblical term, bear witness.

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The most authentic think about us is our capacity to create, to overcome, to endure, to transform, to love and to be greater than our suffering.

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Hear with your ears, listen with your heart.

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Try to be one of the people on whom nothing is lost.

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Attention, taken to its highest degree, is the same thing as prayer. It presupposes faith and love. Attention without feeling is only a report.

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If I hide myself wherever I go/Am I ever really there?

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There is no such thing as objectivity; our biases operate on all levels at all times.

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Be who you are and say how you feel, because those who mind don’t matter, and those who matter don’t mind.

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Respect actually means listening to something you’d rather not hear… and listening must include the possibility of recognizing there may be rights on the other side.

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A lot of people think I’m very well read because I quote all these sources and they’re reasonable quotations. They’re not hokey. They’re not pulled out. And I keep telling them, ‘I’m not particularly well read. I just don’t forget anything.’ I’m not badly read — I’m just sort of an average intellectual in that respect — but the thing is, I can use everything I’ve ever read. Most people cannot do that. They’ll probably access just a couple of percent of what they have. So, therefore, when they see me citing so much they assume I have fifty times more but I don’t. I’m using a hundred percent of what I have. They’re using two percent of what they have.

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Listening is a form of spiritual hospitality by which you invite strangers to become friends.

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The first duty of love is to listen.

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The most important thing in communication is to hear what isn't being said.

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Today will be different. Today I will be present. Today, anyone I’m speaking to, I will look them in the eye and listen deeply... Today I will be my best self, the person I’m capable of being. Today will be different.

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It’s one thing for a man not to know, not to have learned; it’s another not to be able to live by what one does know.

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Social entrepreneurs listen. If you are not listening, you’ll never succeed.

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Human beings are works in progress who mistakenly think they’re finished.

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Attention is the rarest and purest form of generosity.

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When we are really honest with ourselves we must admit our lives are all that really belong to us. So it is how we use our lives that determines the kind of people we are.

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Since you are like no other being ever created, you are incomparable.

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